Health, aged care and NDIS tenders in Australia: a practical guide

By the Visionex Solutions bid teamLast reviewed 03/11/20266 minute read
The short answerHealth, aged care and NDIS tenders come from state health departments, hospitals and health services, primary health networks, aged care providers, disability providers and the Australian Government. Most health tenders and aged care tenders ask you to prove three things: that you meet every mandatory requirement, that your method fits their scope, and that you have done similar work. Read the whole pack on day one, list the knock outs, and answer in the buyer's own words and format.

Who buys, and where NDIS tenders are advertised

Health tenders are usually published on state government or health service portals. Some Australian Government health and aged care work is on AusTender. Private providers often invite suppliers directly.

See where to find tenders in Australia for every official portal.

What buyers usually ask for

  • Registrations and accreditation relevant to the service
  • How you meet the quality standards that apply
  • Workforce screening, qualifications and training
  • Clinical or care governance, incidents and complaints
  • Privacy and handling of health information
  • Service model, locations and hours

Common knock outs to check first

  • Registration or accreditation the buyer makes mandatory, for example NDIS provider registration where required
  • Worker screening checks, which vary by service and state
  • Insurances at the levels asked
  • Mandatory forms and declarations

Read our guide to tender knock outs for how to find them all.

How to stand out in hospital tenders

  • Show how your systems meet each standard the buyer names, with evidence
  • Explain how you recruit, screen and supervise staff
  • Give outcome data you can stand behind
  • Use referees from similar services

Before you decide to bid

Check you can meet every mandatory requirement, that the size and location suit you, and that you have a similar job and a referee to show. If three answers are no, it is usually one to walk away from. Use our go or no go questions.

Questions

Is NDIS registration always required?

No. It depends on the support and the buyer. Check the mandatory requirements in each tender, and the NDIS Quality and Safeguards Commission for registration rules.

Can a small business win health tenders?

Yes. Many contracts are sized for small and medium businesses, and some buyers have policies that support them. Pick tenders that match your capacity, and prove every claim with past work and referees.

Sources

Written by the bid team at Visionex Solutions, Melbourne tender consultants and the makers of BidPal. General information only, not legal advice.